RIGHT TO RETURN GOODS (IZDELKOV)
Natural persons who order goods through www.cubebox.si have the right to communicate to the company within 15 days of receiving the goods (by contact e-mail firstname.lastname@example.org), that they withdraw from the contract, without having to provide a reason for their decision). The costs incurred by the consumer in respect of withdrawal from the contract is the cost of returning goods. The goods must be returned to the seller no later than within 30 days of withdrawal from the contract (purchase). The goods must be returned undamaged, unused and in the same quantity. Refunds will be made as soon as possible and within 30 days after receipt of the withdrawal message (please attach the transaction account number). Returned products should be unused, undamaged and in the original packaging. If you start using products, you will lose the right to withdraw from the contract. We suggest that you do not fully open products or open them at all, if you notice after the receipt, that the colour or any other feature is not the one you desired. When opening the packaging, make sure that you do not damage the packaging and carefully store it, including all the contents that protect your product and individual accessories. This will reduce your costs in case of an eventual return. If the returned products are damaged and if the quantity of the products is not the same, you will be charged an appropriate compensation (usually 30% of the purchase price you paid for the new product), which will be assessed with a record upon refund. We will evaluate these costs or the lower value of returned products within 3 days after the return and inform you thereof within 5 days. Please include a copy of your invoice with the return.