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Privacy information

General

The online store www.cubebox.si, hereinafter referred to as the provider, undertakes to protect the confidentiality of personal data and the privacy of online shop users. The collected personal data will be used exclusively by the provider to provide the offered services. The provider respects the confidentiality of personal information and the privacy of users of the online shop users, so they will take the necessary steps to protect the information against any violations and abuses. The provider undertakes to permanently protect all personal data. They will not be used for any other purpose than for sending information material, offers, invoices and other necessary communication, if the parties agree on this beforehand.

Use of personal information

The service provider, for the purpose of providing services they offer, collects, manages, processes and stores the following user data:

  • name and surname;
    • delivery addresses;
    • company or name of the legal entity (if the user is a legal person);
    • tax number of the legal person (if the user is a legal person);
    • e-mail address (user name);
    • password in encrypted form;
    • contact telephone number;
    • country of residence;
    • other data that the user voluntarily enters into forms in the online store;
    • other data that the user voluntarily adds later in their profile.

The provider shall not be responsible for the accuracy and completeness of the data entered by users and that the data is up-to date.

Cookies and IP addresses

At the beginning of each use of the online store, the merchant assigns a cookie to every user for identification, to monitor the shopping basket and to provide traceability. The cookie is stored in the server’s memory only for the duration of the online store visit and is deleted after one hour of inactivity. The merchant may also store some permanent cookies on the user’s PC, such as, for example, the user identification number in an encrypted format for identification upon the next visit of the online store or product evaluation, by means of which the user knows which items he/she has already evaluated and indirectly also Google Analytics external cookies that serve to analyse site visits. The merchant may use this data in an anonymous summarized form for statistical analysis purposes. For the purposes of providing online security, the provider also collects IP addresses from which users access the online store.

Statement on the protection of the confidentiality of personal data and the privacy of users

The online store www.cubebox.si, hereinafter referred to as the provider, undertakes to protect the personal data entrusted to it in accordance with the Personal Data Protection Act. The provider undertakes not to send, lend or sell personal data to a third party without prior notice and obtaining a written consent of the individual and that any data obtained through the website will be protected in accordance with the Personal Data Protection Act (Official Gazette of the RS No. 86/2004). The provider reserves the right to process personal data for sampling purposes, surveying, prize games, statistical data processing, sending other advertising material and for sending information about new offers, but in no case for providing information to third parties without the consent of the individual. Registered users may at any time request the provider to stop sending the advertising material, in writing to the provider’s physical or electronic address The provider will not under any circumstances, without the express consent of the user, send personal or other user data to a third party or allow a third person to inspect personal or other data of the user, unless requested by the state authorities if such an obligation is specified by law, or, in good faith, if such action is necessary for proceedings before courts or other state authorities and for the protection and realization of legitimate interests of the provider.

All personal and other data that the user will provide when registering in the online store, as well as when ordering the purchase of products, including the content of orders, will be protected in accordance with the regulations governing the protection of personal data. The provider will not use this information for any purpose that would in any way harm the user or other person involved. The provider will not use user data to send promotional emails or other unwanted promotional material, except for sending the promotional notices to which the user subscribes or agrees. Confidentiality of personal and other user data will not be violated in any form.

When editing the website, we try to ensure the accuracy of the information and that the information is up-to date. Nonetheless, criminal and civil liability for actual and legal errors in information is completely excluded and we are not liable for any direct or indirect damage or inconvenience that may arise from the user due to the use of any incorrect or inaccurate information that may appear on this site.

We reserve the right to alter any information that is included or accessible on this website at any time without prior notice. The content published on this website does not have the character of an official document unless specifically stated. We are also not liable to users for any damage that might arise due to technical difficulties, or because of the inability to access the site or the inability to use the information that is located on or arises from the website. The website may also contain links to other websites of legal and natural persons for which we do not assume any responsibility for the content, format and updating of these pages as well as for their potential policy towards website visitors. All texts, pictures, graphics, animations, and other documents contained in the web pages are subject to copyright protection or other forms of intellectual property protection in a legally permissible context. Content of the web pages may not be copied, distributed, altered or reproduced in any other way, except in the case of our written consent.

The provider will entrust the delivery service of Pošta Slovenije and GLS only data required for the delivery of products bought in the online store (recipient’s data and the delivery address). The provider will contact the user by e-mail if required for the execution of the purchase in the online store and via the contact telephone number only if there will be problems in the process of the registration or purchase in the online store.

Implementation of privacy policy

All persons, employed by the provider as regular or part-time employees who have access to personal and other user data are aware of the duty to protect personal and other data and are obliged to comply with these provisions on the protection of confidentiality of personal data and privacy of users of the online store. The obligation to protect personal and other data applies indefinitely even after the relationship with the provider has ended.

Registered users can stop using the online store at any time and may revoke their registration. They shall do this by notifying the provider of the cancellation of the registration by a written declaration. Prior to making a declaration of cancellation of the registration, the user must settle all outstanding obligations arising from the purchases made in the online store to the provider. The provider will also protect the confidentiality of personal information and the privacy of online shop users in the framework of this privacy policy in case of cancellation of registration.

Communication with customers

The provider will contact the user via means of distance communication only if this user explicitly does not object. 
Advertising e-mail messages will:

  • include the clear indication of the sender;
    • be clearly and unambiguously marked as advertising messages;
    • contain a clear instruction on how to unsubscribe from the receipt of advertising messages;
    • the provider will explicitly respect the user’s desire to not receive advertising messages.

Discounts, promotional codes, prize games

Discounts are not cumulative! If products on the website are already sold at a special offer price or are already discounted, additional discounts do not apply to such products. In this case, the system will offer the buyer the discount that is more favourable for them.

Additional explanations

In case of additional questions, problems or comments regarding the privacy policy, please contact us at info@cuebox.si.

 

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